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Customer cases
Missionpharma

“It says a lot about a supplier how they handle challenges.”

From manual effort to agile and flexible warehouse logistics.
“We have been using Lasernet for ERP reports for many years. As part of the ERP upgrade, our output became more business-critical, and our AX partner recommended Tabellae for this task,” says IT Developer Martin Johansen.

About Missionpharma

Missionpharma A/S is one of the world’s leading suppliers of generic medicines and hospital supplies for developing countries.
The company migrated from AX 2009 to an AX 2012 output solution with Lasernet servers in Denmark, Zambia, and India. In addition, the company has an integration with SharePoint.

High availability prevents high costs.

“We handle many shipments to countries all over the world, and if these are delayed, it becomes very expensive for us. One hundred employees standing idle, plus penalty charges, is not a minor cost factor—so we needed a reliable solution. To this day, we have not experienced any bottlenecks with Lasernet. It simply keeps running reliably,” adds Martin Johansen.

A stable solution is required.

Missionpharma implemented a scanning and packing solution that enables significantly more efficient workflows in the warehouse. Previously, the company used label software without ERP integration. All data had to be entered manually and labels had to be printed in advance. Today, information such as batch number, item number, etc. is pulled directly from the ERP system, ensuring that correct barcode labels are always printed. In addition, Tabellae developed a labeling solution for kit packing. When the last item has been packed, a packing list is automatically printed. This is applied as a label to the box, saving a considerable amount of time.

“Tabellae consistently focused on ensuring that we were satisfied with the final product, and we were supported with great collaboration at every stage. They brought in an additional resource and drove the project forward with full commitment!”

Martin Johansen, Developer/Consultant, Missionpharma A/S

Results

  • A reliable, high-availability solution
  • Tabellae challenged our assumptions and improved the overall solution
  • Constructive collaboration
  • Lasernet is versatile and eliminates the need for many additional applications

Changes can be made while operations continue running

Martin Johansen adds:
“It is important that changes are easy to implement. With Lasernet, we can quickly adjust layouts and define rules—and, most importantly, without affecting ongoing operations. The adjustments can be made by ‘non-programmers’ without needing to involve IT every time, which saves us a lot of money.”

“There is a certain temptation to use Lasernet for everything.”

“Whenever we can use Lasernet in a solution, we do. It can do so much more than just printing. The software is versatile, offers many possibilities, and you’re often tempted to use it because it’s cost-effective and easy.”

Tabellae was full of energy!

“Overall, we are very satisfied with Tabellae. If something is urgent, we receive support immediately. Tabellae challenges us and is very good at keeping us informed through user groups, where we can exchange experiences with other users, get inspiration for new possibilities, and meet the consultants in person.

For us, it also says a lot about a supplier how they handle challenges. With the first delivery of some forms, we were not completely satisfied. However, we did not encounter any resistance—only collaboration. Tabellae focused on ensuring that we were satisfied with the final product, and the issues were corrected. They brought in an additional resource and gave it their all. This approach gives us the confidence to take on a larger project with Tabellae at a later point.”