Subscribe to our newsletter!

Customer cases
Holger Christiansen A/S

“We can respond quickly to new legal and customer-specific requirements.”

Different customers, different requirements, and many ongoing changes to business documents. Holger Christiansen works fast—and that is why the right document management tool is indispensable.

About Holger Christiansen

Holger Christiansen A/S—part of the Bosch Group—supplies automotive parts to the entire automotive industry, including starter motors, alternators, air conditioning systems, and lamps. The spare parts are sold both under its own Cargo brand and under customers’ private labels. Holger Christiansen has customers across large parts of the world, especially in Europe and North Africa. The company’s seven subsidiaries each have their own local warehouses in different countries.

A great tool.

Lasernet is used at Holger Christiansen for all external reporting related to warehouses and customers. In total, 37 different reports are generated, including customs documents, labels, delivery notes, free-text invoices, and barcodes.

IT Manager Stig Kümmel has no doubts:
“Lasernet really is a great tool! It is quick and easy to respond to customer requests and changes—both for new developments and for adjustments. For example, if we need additional information on a pick label, we can implement it very quickly, click ‘Update’—and the new solution is live immediately.”

Significant time savings.

He continues:
“If we had handled our ERP output directly in the ERP system without Lasernet, the same task would have taken at least one hour or three to adjust new fields and then run everything through Visual Studio.”

“The worst part would be that our customers would only see the changes at the next code lift—typically once a month. With Lasernet, we make changes immediately—on the same day. It takes perhaps one fifth or even only one tenth of the time.”

“Now document changes take maybe one fifth or even one tenth of the time compared to before. We make changes on the fly and put them into operation the same day—it’s very agile.”

Stig Kümmel, IT Manager, Holger Christiansen A/S

 

Results

  • Agile document management solution
  • Lightning-fast changes to business documents
  • Fast support
  • Great collaboration with Tabellae

Agility in private labeling

“Our customer segments are changing, and this places great demands on reporting.
The agility Lasernet gives us in our daily work is invaluable.”
“For our customers, we offer private labeling on both the product itself and the packaging. Everyone wants their own design, typically with their own logo, others want pictograms, their own barcodes or item numbers printed. In Italy, they want e-invoicing. That’s why we need to be agile and be able to make changes to both content and distribution methods at lightning speed.”

Compliance requirements are easily met

“Documents are managed at customer level and run per company or account. This makes it easy to customize according to the recipients’ wishes. For example, many Eastern European countries need EUC labels on packages from Western Europe, and soon, due to Brexit, we will need to add new elements to invoices and labels. Our subsidiaries all have different needs, and with Lasernet we can help them stay compliant with local regulations and laws. applicable local regulations and laws”.

Knowledge is kept up to date

“On a daily basis, we are self-driving and have a lot of knowledge in-house, but that knowledge needs to be kept up to date. That’s why our colleague will soon be Lasernet-certified and attend a course at Tabellae Academy. This means that we can continue to support the business and customize solutions ourselves – also in the future.”