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What is “standard”?

There are many definitions of ‘standard’. This article elaborates on the various definitions and how they have very different impacts on the flexibility and total cost of ownership of an ERP project.

What is “standard”?

A standard is defined as a solution that “is imposed and/or widely accepted by those who use it in everyday life or work with it as the valid way for a specific task.” Standards can be adopted locally or globally, and a subtype is the “de facto” standard. (Wikipedia)

In relation to ERP systems, standard Output Management can be standard because:

A. It’s part of the ERP system (e.g., Microsoft or SAP)

B. It’s the solution that most implementations use within a geographical or industrial area

C. It comes “out-of-the-box” in the sense of either: (a) Best of Suite or (b) Best of Breed

All three meanings are often used in discussions about Output Management but have very different impacts on the flexibility and total cost of ownership of an ERP project.

A standard ERP system typically comes with basic print functionality as standard. In addition, there is the option to add more advanced functionality, for example, by integrating Best-of-Breed solutions.

Functionality in standard ERP system

Document Generation:
Creation of invoices, delivery notes, purchase orders, and other standard documents.

Print Management:
Possible to manage and run print jobs across different printers and locations, often manually.

Email Sending:
Sending documents via email from the system.

File Formats:
Support for common file formats such as PDF, Word, Excel, CSV, etc.

Archiving:
Automatic archiving of generated data and in some cases also documents in the system for easy access.

Data Transformation:
Features to transform and customize the data format to suit different recipient systems.

Functionality in ERP system with standard Best-of-Breed

Advanced Document Design:
Design tools for designing and customizing document layouts that go beyond the capabilities of Excel and Word.

Multi-Channel Distribution:
Capability of distribution via multiple channels such as email, mail, EDI (Electronic Data Interchange), portals, and mobile devices.

Compliance and Security:
Features to ensure compliance with regulatory requirements and enhanced data security, including encryption and digital signatures.

Integration Options:
Advanced integrations with third-party systems and applications (such as Microsoft Customer Engagement and CRM platforms) for a more coherent workflow.

Data Transformation:
Features to transform and customize the data format to suit different recipient systems and include data from other data sources, such as CRM.

Automated Testing Tools:
Advanced tools for analyzing output performance and testing tools used for future upgrades.

Scalability and Performance:
Handling large volumes of documents and the ability to use both cloud and onprem in combinations for better scalability and reliability in parts of the world.

Archiving:
Automatic archiving of locked and non-editable PDF documents in the ERP system with access from all users.

Related articles
Checklist for good system architecture in Document Management

When implementing a new ERP system, there are several specific requirements for Output Management that should be included.

Big Impact: Both During Implementation and After Go-Live

The closer you are connected in time to your customers and suppliers, the more business-critical Output Management is.

What are the risks of underprioritizing Output Management?

Good Output Management can ensure that the customer avoids a number of potential challenges immediately after the ERP go-live.

Best-of-Breed or Best-of-Suite?

Best of Breed or Best of Suite ? We highlight the advantages and disadvantages of both solutions.