For SIGVARIS GROUP, Lasernet Output Management is not just a minor part of the business but a vital component of the company’s global operations. It ensures the accurate and efficient handling of critical business documents and data – from invoices and delivery notes to customer communication and regulatory compliance. That’s why finding an experienced partner to assist with both strategic and operational support was crucial.
About SIGVARIS GROUP
SIGVARIS GROUP provides high quality medical compression solutions that help improve people’s health and well-being. The company with a rich 160-year history operates in over 70 countries and employs around 1,600 people worldwide. SIGVARIS GROUP uses Microsoft Dynamics 365 Finance & Supply Chain Management as their ERP system to support their complex, international business processes.
Ensuring smooth operation
At SIGVARIS GROUP, Lasernet Output Management is crucial for smooth operations and the efficient handling of key documents like invoices, delivery notes, and customer communication.
A well-functioning system ensures these processes run smoothly, helping maintain customer
satisfaction, reduce risks, and strengthen the brand.
“Tabellae not only helps us quickly when incidents occur but also serves as a valuable partner for strategic discussions”
Christian Gregoire, Head of Business Applications
A need for reliable and long-term document management specialists
SIGVARIS GROUP needed a service partner who could:
- Handle incident managementquickly and effectively.
- Ensure release management withminimal risk.
- Implement automated testing to avoid errors and reduce strain on the organization.
- Implement preventive monitoring toproactively address potential issues before they arise
- Strengthen the organization through education and training.
Additionally, SIGVARIS GROUP sought a partner who could act as a trusted advisor and problem solver, with a focus on future-proofing and optimizing Output Management. Tabellae was chosen as their partner due to their extensive experience and expertise in Output Management.
They provided not only technical support but also assist with strategic advice on SIGVARIS GROUP’s overall application landscape.
Strategic strength through experienced consultants
The partnership between SIGVARIS GROUP and Tabellae has delivered:
- Fast and reliable help with incidents.
- Strategic advice on architecture and configuration.
- A future-proof and stable Output Management platform.
Nuno Maia, Technical Solution Architect at SIGVARIS GROUP, says:
“We’ve gained access to highly skilled and experienced consultants who not
only assist us quickly with incidents but also act as valuable partners in strategic discussions.”
Christian Gregoire, Head of Business Applications at SIGVARIS GROUP, adds:
“We’ve found a service provider with the right setup and expertise to support an international company like ours. For SIGVARIS GROUP, Output Management is not just a minor area but a strategic and business-critical part of our application landscape.”
“Tabellae’s skilled and experienced consultants assist us quickly with incidents and act as valuable partners in strategic discussions”
Nuno Maia, Technical Solution Architect
Application Management Services: A valuable asset
With Tabellae as partner, SIGVARIS GROUP now has a reliable, future-proof solution that meets both their immediate needs and long-term goals.
This partnership helps streamline operations, allowing SIGVARIS GROUP to continue delivering high-quality services while effectively managing the complexities of business document handling and customer communication worldwide.
In doing so, Output Management becomes a valuable asset, not a challenge.
