Big Impact – both during implementation and after go-live
The importance of Output Management
The closer you are connected in time to your customers and suppliers, the more business-critical Output Management is.
The importance of Output Management varies between industries. For example, in order-producing companies, Output Management is extremely business-critical, as documents are part of the core processes of order reception, production, and delivery.
Document management is typically not of the same interest to ERP partners as, for example, supply chain and production. Output Management plays an underlying but central role in the company’s core processes and has a direct impact on several areas.
Automated Document Management systems reduce error rates by up to 50%, leading to improved data accuracy and compliance.
Source: https://info.aiim.org/
Value in the implementation phase
1. Increased predictability and fewer surprises
Output Management makes the project more predictable by reducing the number of unknown factors. It also helps identify the input data needed for the ERP system.
2. Faster implementation and adjustments
Output Management streamlines processes, integrates automated solutions and makes the implementation process more efficient. Often, best practice packages that include a subset of the solution are used right from the start. Adjustments during the project can be handled quickly and without ‘coding.
3. Reduced financial risk
Output Management uncovers important connections and dependencies, reducing the risk of unforeseen challenges by using best practices. This helps avoid financial surprises and budget overruns.
4. Reduced risk of ERP project delay
With Output Management, document management becomes more predictable
and standardized, reducing the risk of project delays.
Importance after go-live
1. External documents become easier to customize
Output Management ensures that ERP documents can be customized to meet new external and internal requirements, whether they come from the market or regulatory authorities.
2. High uptime and fault-tolerant printouts
To ensure high uptime, the architecture is often designed for different production environments. This can involve using both cloud and offline solutions for tasks like producing labels at manufacturing facilities.
3. Lower operational costs
Document maintenance becomes faster and more efficient by standardizing changes and configuring “‘lobal templates” to local conditions. This often saves costs on changes as well as on testing and deployment.
4. Customize and meet customer demands
Output Management allows for quick customization of documents to meet customers’ specific and advanced needs, improving customer satisfaction and making it easier to meet the often complex requirements of different customers.
5. Compliance and legal security
Output Management ensures that documents comply with legal and regulatory requirements for documentation and reporting.
6. Scalability
Output Management assists the company in scaling and adapting to changing needs and growth, such as entering new markets, getting more recipients, and handling mergers and acquisitions.
7. Smooth operations
Output Management can include integration with other systems and applications, contributing to smooth operations and coherent business processes.
Organizations implementing automated document management systems report efficiency improvements ranging from 30% to 70%, depending on the complexity and scale of their operations.
Source: https://info.aiim.org/
When implementing a new ERP system, there are several specific requirements for Output Management that should be included.
Good Output Management can ensure that the customer avoids a number of potential challenges immediately after the ERP go-live.
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